Blogs
Physicians' Trust with One Another [PDF, April 13, 2019]
Avoiding the most common (and fatal) pitfalls of organizational change. Part1: Change how you think about change! [PDF, April 13, 2017]
Avoiding the most common (and fatal) pitfalls of organizational change.Part 2: Attend to the losses that are part of every change [PDF, May 22, 2017]
Avoiding the most common (and fatal) pitfalls of organizational change.Part 3: Hold the tension of change [PDF, July 27, 2017]
Chapters from Leading Organizations to Change
Chapter 2: How we think about organizations: A complexity perspective [PDF]
Chapter 4: Relationship-centered Care and Administration [PDF]
Appendix 2: Principles and Practices of Relationship-Centered Meetings [PDF]
Appendix 3: A Relationship-Centered Approach to Delegation and Accountability [PDF]
Articles and monographs
Relational Interventions for Organizational Learning: An Experience Report [PDF]
Physicians' Trust with One Another [PDF]
Annotated Bibliography on Relationship-Centered Administration and Organizational Change [PDF]
Literature reviews and studies on the effect of relationships on organizational outcomes. Also lists references on Relationship-Centered Care, Relationship-Centered Administration, Appreciative Inquiry, interpersonal and emotional neurobiology, and complexity-inspired perspectives on organizations and organizational change.
Organizations as Machines, Organizations as Conversations: Two Core Metaphors and their Consequences [PDF]
Health Professions Education and Relationship Centered Care - Tresolini [External Site]
Relationship-centered Care - A Constructive Reframing [PDF]
The Foundational Metaphors and Theories of Relationship Centered Administration [PDF]
Control and Relation: Two Foundational Values and their Consequences [PDF]
Linearity, Complexity and Well-Being [PDF]
An Introduction to Complex Responsive Process: Theory and Implications for Organizational Change Initiatives [PDF]
An Introduction to Relationship-centered Care [PDF]
A New Model of Leadership [External Site]
Leading from Within - Palmer [PDF]