“A humanizing equitable health system, for all who engage with it.”

We believe in a health system where everyone thrives. And we believe that relational processes are foundational for systemic and structural transformation. RELATE Lab brings together healthcare workers, trainees, patients, and community members to develop relational leaders, foster community, and build the evidence to co-create a more humanizing, equitable health system.

“Supporting healthcare teams with practical skills to promote a human-centered culture.”

Relational Leadership Partners (RL Partners) is a mission-driven organization that offers clinician-led programs empowering healthcare teams with skills to foster engagement, psychological safety, and a human-centered culture. It is not adequate to be "nice" in healthcare. Through offerings on topics including the power of story, teaming, and building a culture of feedback, RL Partners helps members of healthcare teams work better together by building trust, improving communication, and promoting psychologically safer spaces. RL Partner's workshops, train-the-trainer programs, and at-the-elbow support are customized to the client for greatest impact and sustainability.

“Relationship-centered communication for healthcare leaders and teams.”

Most challenges in healthcare do not stem from a lack of knowledge, but rather a lack of attention to process.  Enhance Communication partners with healthcare leaders and teams to strengthen relationships, align goals, develop communication skills and build a congruent cultures to achieve high performance.  With over 25 years’ experience in healthcare, Krista Hirschmann combines an empathic stance with personal accountability to help clients determine, “Who needs to have a conversation with whom about what and how?” and then have those conversations, safely facilitating differences in power and understanding. The results? Aligned goals and engaged behavior improving both quality of care and quality of work life. 

“At the heart of great leadership lives clarity, courage, and congruency.”

Having spent the majority of my career leading people and teams, I have come to appreciate that leadership is not for the faint of heart. Getting clear about what you value, then having the courage to take strong stands for what you believe as well as the courage to live the very values you say are important is what inspires followership. Highly effective teams have a shared goal, understand the work of others as it relates to that shared goal, and respect that it takes all the roles on the team to attain that goal. In service of these teams, leaders discover how to see the big picture; what is needed from a systems perspective to create the structures and functions that enable the potential of the team. I have the honor of working with great people who are hungry to discover competencies in themselves that foster followership and influence teams to be cohesive and vibrant.

“Empowering organizations for change.”

Relational Coordination Analytics, Inc. (RCA) provides analytics and consulting solutions for organizations seeking to strengthen relationships for high performance. RCA was founded in 2013 to translate into practice several decades of research demonstrating the relationship between relational coordination and quality, efficiency, and client and worker performance outcomes across diverse industry and country contexts. The theory and research, developed by Dr.Jody Hoffer Gittell, Professor of Management at Brandeis University, laid the foundation for developing the RC Survey (TM) and the Relational Model of Change to support positive change and ongoing performance monitoring for organizations. The research underpinnings of relational coordination have continued to grow, with findings in over 73 industry contexts and over 36 countries around the world.  RCA maintains strong connections with Brandeis University and the Relational Coordination Collaborative. Through these connections, our clients benefit from advances in measurement and implementation science aimed at supporting innovations in the practice of Relational Coordination.

The Academy of Communication in Healthcare (ACH) is a non‐profit association founded in 1979 as the professional home for all those who are committed to improving communication and relationships in healthcare. ACH strives toward the vision of a relationship‐centered culture where all healthcare communication is effective, empathic, and equitable. In commitment to the vision, ACH faculty conduct research and teach evidence‐based communication skills that enrich equity and relationships between clinicians, patients, and health professionals.